At Esha Home Solutions we are committed to protecting your privacy and ensuring that your personal information is handled securely. This privacy policy explains how we collect, use, disclose, and safeguard your personal information when you use our services.
1. Information We Collect
We may collect various types of personal information to offer our cleaning and housekeeping services, including:
- Personal Information: Name, phone number, email address, home address.
- Service Details: Information about your cleaning preferences, schedule, and specific requests.
- Payment Information: Credit card details or other payment methods used to process transactions.
- Communications: Details of your communication with us, such as feedback or service inquiries.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To provide and manage our cleaning and housekeeping services.
- To communicate with you regarding your bookings, inquiries, and service-related matters.
- To process payments and manage your billing details.
- To improve our services based on customer feedback and requests.
- To send promotional materials and offers with your consent.
3. Sharing Your Information
We respect your privacy and will not sell or trade your personal information. We may share your data only in the following cases:
- Service Providers: trusted third-party partners who assist us in operating our services, such as payment processors or customer service providers.
- Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or in response to government requests.
4. Data Security
We prioritize the protection of your personal information. We use appropriate security measures such as encryption, access controls, and secure storage to protect your data. However, no method of data transmission over the internet or storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access your personal data.
- Correct any inaccuracies in your information.
- Request the deletion of your data, subject to legal retention requirements.
- Opt out of marketing communications at any time.
6. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to improve user experience and analyze website traffic. You can adjust your browser settings to disable cookies, though this may affect your experience with certain features of our website.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review the policy periodically to stay informed.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us at:
Esha Home Solutions
Email: [eshahomesolutions240@gmail.com]
Phone: [+919650420710]
Address: [942. Nehru Road, arjun Nagar, Kotla Mubarak Pur, New Delhi 110003]
By using our services, you agree to the terms of this Privacy Policy.